WakeWell Terms of Use

Effective Date: 1/2/2025

Welcome to WakeWell! These Terms of Use ("Terms") govern your access and use of WakeWell’s services, including our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using WakeWell’s Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. WakeWell reserves the right to modify these Terms at any time. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

2. Use of Services

a. Eligibility

You must be at least 18 years old to use our Services. By using WakeWell, you confirm that you meet this eligibility requirement.

b. Permitted Use

You may only use the Services for personal, non-commercial purposes and in accordance with these Terms and applicable laws.

c. Prohibited Conduct

You agree not to:

  • Use the Services for unlawful, fraudulent, or abusive purposes.

  • Interfere with or disrupt the functionality of the Services.

  • Attempt to gain unauthorized access to WakeWell systems or data.

  • Transmit any harmful code, viruses, or other malicious content.

  • Access the Services for the purpose of copying, reverse-engineering, replicating, or otherwise misappropriating any proprietary information, trade secrets, operational methodologies, or intellectual property belonging to WakeWell.

  • Use the Services if you are an employee, contractor, or representative of a competitor of WakeWell, or if you are accessing the Services on behalf of a competitor, for any reason including gathering insights, replicating features, or attempting to gain competitive advantage.

3. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate and complete information.

  • Maintain the security of your login credentials.

  • Notify WakeWell immediately of any unauthorized use of your account. WakeWell is not liable for any loss or damage resulting from unauthorized access to your account.

a. User Representations

By using WakeWell, you represent and warrant that:

  • All information you submit is truthful and accurate.

  • You will maintain the accuracy of such information.

  • You are not accessing the Services on behalf of a competitor for any reason, including but not limited to gathering insights, reverse-engineering, or attempting to gain a competitive advantage.

  • You will not use the Services for any unauthorized or illegal purpose.

4. Privacy

Your use of the Services is also governed by our Privacy Policy, which can be found here. By using WakeWell, you consent to the collection and use of your data as described in our Privacy Policy.

5. Payment & Subscriptions

If you purchase any paid Services, you agree to:

  • Provide valid payment information.

  • Authorize WakeWell to charge your selected payment method.

  • Comply with any additional terms related to subscriptions or payments. All fees are non-refundable except as required by law.

6. Intellectual Property

All content, trademarks, and intellectual property on the Services are owned by WakeWell or its licensors. You may not copy, distribute, modify, or exploit any WakeWell content without prior written consent.

a. Restrictions on Competitor Access

Competitors, including but not limited to those offering similar services, are strictly prohibited from using our Services for any purpose, including reverse engineering, benchmarking, or otherwise misappropriating WakeWell’s intellectual property, trade secrets, or operational methodologies.

7. Disclaimers & Limitation of Liability

a. No Medical or Professional Advice

WakeWell provides health-related and AI-driven coaching information but does not provide medical, psychological, or professional advice. The information provided is for general informational and educational purposes only and should not be relied upon for medical decisions. Only direct communication with a licensed healthcare provider constitutes medical advice. WakeWell does not diagnose, treat, or prescribe for any medical condition, and the use of our Services does not create a doctor-patient relationship.

b. AI Services Disclaimer

WakeWell incorporates artificial intelligence (AI) into certain aspects of its Services, including engagement and coaching. AI-generated outputs are for informational purposes only and should not be considered professional or medical advice. Users should not rely solely on AI outputs for critical decisions and should consult qualified professionals when necessary. WakeWell makes no guarantees regarding the accuracy or reliability of AI-generated content.

c. Limitation of Liability for AI Outputs

WakeWell is not liable for any inaccuracies, errors, or unintended consequences resulting from AI-generated content. Users assume full responsibility for verifying AI-generated information and bear all risks associated with its use.

d. Modifications and Interruptions

WakeWell reserves the right to modify or discontinue the Services, including AI-related features, at any time without notice. We are not liable for any interruptions, delays, or changes to the Services, including loss of data or access.

e. Indemnification for AI Use

Users agree to indemnify and hold WakeWell harmless from any claims, damages, liabilities, or losses arising from their reliance on AI-generated outputs or their misuse of AI-driven features.

8. Termination

We reserve the right to suspend or terminate your access to the Services at any time if you violate these Terms or engage in any conduct that may harm WakeWell or its users.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Michigan. Any disputes shall be resolved through binding arbitration in Royal Oak, MI, unless prohibited by law.

a. Indemnification

You agree to indemnify and hold WakeWell, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Services, violation of these Terms, or infringement of any third-party rights.

b. Electronic Communications, Transactions, and Signatures

By using our Services, you consent to receive electronic communications from WakeWell. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You further agree that electronic signatures and agreements are as legally binding as their paper counterparts.

10. Contact Information

If you have any questions about these Terms, please contact us:

WakeWell
823 Orchard View Drive
Royal Oak, MI 48073
Email: sayhello@wakewell.co
Phone: (248) 207-4704

By using WakeWell’s Services, you agree to these Terms of Use.